Q: How far can you ship a piece?
A: We can and will ship anywhere in North America.
Q: So, how much do your custom furniture pieces and concrete countertops cost?
A: We can give you a simple and easy estimate on everything from counters and sinks to fireplaces and gorgeous furniture. All we need is information on the dimensions and location.
Q: Does Sticks and Stones Furniture only do custom work?
A: No, we have designed outdoor firetables that are made the same way we do as if they were custom builds. We have the full moon, bardo and infinity fire tables available in stock. Have a look at our galleries page, under outdoor living. (please note, we are often sold out of these and average 2 weeks waiting period)
Q. I’ve heard that concrete changes over time?
A. Yes, it’s like wood in that it has a living finish and, over time, reveals characteristics of both its material and usage.
A living finish such as a concrete surface will achieve a unique patina as it ages. As with wood finishes, you can manage this by maintaining the surface through a number of different methods. In that way, the weathering of each piece can be managed to your taste.
Q. Can concrete surfaces stain?
A. Yes, our concrete can stain with acidic substance; such as vinegar, limes, lemon and wine.  If you are looking at having a surface that doesn’t age or change with time, then you may want to consider another surface.
Q: Do you have concrete samples available?
A: Yes, we can get them to you by courier, in person or by dropping them off personally depending on where you live. Please note that our samples may have a variance compared to the finished product due to the nature of concrete. We do charge $120 plus shipping for the set and the cost incurred is deducted from your order.
Q: If my concrete counter or furniture piece is chipped or has a hairline crack, how do I go about fixing it?
A: Give us a call, and we can repair chips, but realistically not much can be done with cracks except to apply a sealing agent. Cracks are usually only of the hairline variety and do not transfer through the entire concrete. In fact, it’s common for hairline cracks to occur, as it is part of the concrete’s natural aging process.
Q: Is your product environmentally friendly?
A: Yes. Please have a look at our from the earth page for more details.
Q: Does Sticks + Stones have a guarantee?
A: We guarantee that your product will not crack within a year. Please note that a hairline crack is not considered a crack, it will not affect the performance of your surface and hairline cracks are natural with concrete. We guarantee that concrete is beautiful and that it will certainly stain if you leave acidic things – like wine, and or vinegar – on your counters.
Q: How do we get started?
A: It’s pretty easy, just email, call or fax us.
Any other question on your mind? ÃÂ Don’t hesitate to ask.
You can either leave us a message below or call us @ 604.542.1322 and we would be happy to answer any inquiry you may have.
